Airpass FAQ

About the TAM Brazil Airpass

Q: Is there a full refund on the Airpass?
A: The refund is applicable only before departure. US$ 100 Penalty is applied. After departure or partially used the ticket is non-refundable.
Q: Can I mix different airlines on the Airpass?
A: No, The same airline needs to be used for all the segments on the Airpass reservation (TAM or TAM Mercosur).
Q: Is it possible to buy a TAM Brazil Airpass while in Brazil?
A: Airpass must be purchased outside Brazil; in conjunction with an international ticket to go to Brazil.
Q: Can more than one person share the same Air pass?
A: No, the Airpass is valid on a per person basis
Q: Are there any fees for changing dates or cities?
A: Yes, depending on the changes, the fees may vary.
Q: Is it possible to buy an Airpass if I reside out of United States?
A: Yes, passenger will be responsible for shipping/applicable fees.

About the TAM South America Airpass

Q: Is there a full refund on the Airpass?
A: The refund is applicable only before departure. US$ 100 Penalty is applied. After departure or partially used the ticket is non-refundable.
Q: Can I mix different airlines on the Airpass?
A: No, The same airline needs to be used for all the segments on the Airpass reservation (TAM or TAM Mercosur).
Q: Is it possible to buy a TAM South America Airpass while in South America?
A: Airpass must be purchased outside South America; in conjunction with an international ticket to go Brazil.
Q: Can more than one person share the same Air pass?
A: No, the Airpass is valid on a per person basis
Q: Are there any fees for changing dates or cities?
A: Yes, depending on the changes, the fees may vary.
Q: Is it possible to buy an Airpass if I reside out of United States?
A: Yes, passenger will be responsible for shipping/applicable fees

About the LAN SouthAmerica Airpass arriving with LAN Airlines

Q: Is there a full refund on the Airpass?
A: After issued the ticket is non-refundable.
Q: Can I mix different airlines on the Airpass?
A: No, only Lan Airlines can be used for all the segments on the Airpass reservation (Lan Chile, Lan Peru, Lan Argentina, Lan Express and Lan Ecuador).
Q: Is it possible to buy a LA South America Airpass arriving with LAN Airlines while in South America?
A: Airpass must be purchased outside South America; in conjunction with an international ticket of Lan Airlines to go to one of the South America ’s countries operated by the airlines mentioned above.
Q: Can more than one person share the same Air pass?
A: No, the Airpass is valid on a per person basis
Q: Are there any fees for changing dates or cities?
A: Yes, depending on the changes, the fees may vary.
Q: Is it possible to buy an Airpass if I reside out of United States?
A: Yes, passenger will be responsible for shipping/applicable fees

About the LAN SouthAmerica Airpass arriving with other One World Partners

Q: Is there a full refund on the Airpass?
A: After issued the ticket is non-refundable.
Q: Can I mix different airlines on the Airpass?
A: No, only Lan Airlines can be used for all the segments on the Airpass reservation (Lan Chile, Lan Peru, Lan Argentina, Lan Express and Lan Ecuador).
Q: Is it possible to buy a LA South America Airpass arriving with One World Partners while in South America?
A: Airpass must be purchased outside South America; in conjunction with an international ticket of any One World Partner (Aeromexico, Alitalia and South African Ailines) to go to one of the South America ’s countries operated by the airlines mentioned above.
Q: Can more than one person share the same Air pass?
A: No, the Airpass is valid on a per person basis
Q: Are there any fees for changing dates or cities?
A: Yes, depending on the changes, the fees may vary.
Q: Is it possible to buy an Airpass if I reside out of United States?
A: Yes, passenger will be responsible for shipping/applicable fees

About the AR Visit Argentina Airpass

Q: Is there a full refund on the Airpass?
A: The refund is US$ 50 or 50% of the ticket value, whichever is lower.
Q: Can I mix different airlines on the Airpass?
A: No, only Aerolineas Argentinas can be used for all the segments on the Airpass reservation.
Q: Is it possible to buy a AR Visit Argentina Airpass while in Argentina?
A: Airpass must be purchased outside Argentina; in conjunction with an international ticket to go to Argentina.
Q: Can more than one person share the same Air pass?
A: No, the Airpass is valid on a per person basis
Q: Are there any fees for changing dates or cities?
A: Yes, depending on the changes, the fees may vary.
Q: Is it possible to buy an Airpass if I reside out of United States?
A: Yes, passenger will be responsible for shipping/applicable fees